Catalogue Management
As standard you’ll get an intuitive and easy to use website interface to manage products. You will have the ability to batch import products and easily assign those products to different categories and sections. You can also create ‘bundled’ product options by grouping products together. The facility to create different price break points based on volume sales and give discount rates to client groups such as retailers and wholesalers is also included. You can even create different product types such as downloads and give any product type unlimited product attributes.
Customer Accounts & Service
Your clients will have their own account dashboard login area where they will be able to view past orders and see current orders status, have the ability to re-order past orders with a few clicks, add unlimited delivery address details, subscribe to news-letters and even re-download ‘downloadable’ products they have ordered in the past. You as the website administrator can also create phone orders within the admin panel, update order status, re-set passwords and customize multiple template emails for various client notifications.
Order Processing & Management
From the administration area you will have the ability to view, edit, fulfill and manage multiple orders. There is the facility to manage invoices, create credit notes and memos on orders if required. For shipments and fulfillment you will have the ability to print labels, shipping labels and packing slips. For complex delivery options you can also split orders into multiple deliveries for maximum efficiency.
Checkout & Secure Payment Processing
There is the ability to create one page check outs to stream line user experience and maximize efficiency. We can securely integrate the payment page with one or multiple payment gateway providers and give shoppers the ability to store and use multiple delivery address if logged in. For shipping rates we can integrate your on-line store with multiple couriers to get real time delivery rates which assist in streamlining your business process. For order tracking we will be able to pull data from the chosen courier so customers can track order status and estimated delivery time.
Promotional Tools & Marketing Options
Our solutions offer a wide range of marketing and promotional tools right at your finger tips. E-newsletter sign up options and creation of e-news letters can be easily created and managed all in one area. Promotional landing pages and dedicated special offers can be quickly created to maximize user impact and increase site conversions. There is the facility to create bundle product options and multiple tier pricing for large volume purchases. Up Selling and Cross Selling is a great way to promote related products and encourage shoppers to increase the value of their purchase. Share options on social media, along with share to a friend, are great ways to engage with similar demographics and reach new potential customers.
Marketing & SEO
Achieving great natural listings with Google will be imperative to the success of your online shop. The different platforms we offer give you a vast range of SEO tools right at your fingertips, which is why all of our websites are 100% search engine friendly. Your website’s site map will help search engines crawl and map out your site structure and hierarchy. You will be able to create keyword rich URL’s along with the ability for URL re-writes. As standard you can create site meta data for all product and category levels, as well as content pages.Looking to achieve amazing results for your website and take it to the next level? Globalgraphics also specializes in the full range of search marketing services which you find out more about here.
Reporting & Analytics
Knowing how your new website is performing is essential. That’s why Globalgraphics installs Google analytics into every websites as standard. The website admin reporting dashboard will provide you with access to a wide range of financial reports such as sales, returns, tax status, highest purchasing customers and groups. For products the information available is also considerable. You will be able to see shopping cart abandonment rates, most viewed products, top selling items, stock inventory control right through to on site search reports. The Promotional reports feature will allow you to see best performing offers such as coupons, discount codes and much more.